View Full Version : Mustek Scanner Issues

09-09-2006, 07:46 PM
I just got a Mustek 11x17 scanner but the drivers won't install. Anyone else had any issues with this and Windows XP? Mustek's closed until Mon. and I was hoping to get it working by then

09-10-2006, 11:14 AM
From the Mustek site.........

How to Install Your Scanner in Windows XP

We offer a solution to install a Windows 2000 driver under Windows XP for Scanners.

Certain drivers are not fully supportive to the Windows XP, if you need to install them under Windows XP, please follow following steps:
1. Download the scanner driver for the Windows 2000.

2. Download the Windows XP tool, a compatibility utility .

3. Execute the fixwinxp.exe. (Windows XP tool)
When you have selected the language, you'll see a pop-up Window.
Please select Windows 2000 driver (for example: Run.EXE or web.EXE),
and follow the on-screen orders.
4. If you don't know how to install, Please download Instructions and refer to

If you can't install XP-Tool, please follow these steps:
1. From the "Start" Menu, select "Run ..." and run "Regedit.exe", the registry editor.
2. Under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion,
change "ProductName"'s value from "Microsoft Windows XP" to "Microsoft Windows

3. Install the Windows 2000 driver.
4. After a successful installation, please restore your original settings in Regedit.

Don't know if it'll work but it's mustek's solution.